Finally time to face Sylvanas Windrunner. Since we had finished the fight on normal mode we knew it was a long encounter and that we would likely have to spend time to learn. And we did. In the process we died from everything you could possibly die on in the fight, even falling off the poorly contructed bridges in phase two. After we knew they were poorly constructed, and we mentioned it loudly at every crossing, some of us still managed to fall off. The end of phase two was otherwise the first big obstacle, as we wouldn't reach Sylvanas on time to interrupt her last Ruin, or we would lose people in the rush to kill the last trash quickly and get to the interrupt. It took us some time to get used to that part of the fight, and then we struggled in phase three instead. But today we finally sorted it out and the banshee queen is... alive and good? There seems to be a lot of saving in this expansion! Nevertheless we are done with heroic mode. Good job everyone!!