I have an issue with my mouse, and I dont know how to fix it
I have a Razer Naga 2014 mouse.
To configure the side buttons I use a program called Razer Synapse. Since i have a new computer I have downloaded said program again, probably ten times now. The first thing the program wants to do after I install it is to update the software. I get a Notification saying there is an update available and a whole list of what the update will do. When I click to update, i first get a question if i want to allow razor to make changes on my computer, and I answer yes. Then the update starts, the bar moves to 3% and then i get this message:
UNABLE TO UPDATE
We are unable to update your software
Please check if your internet is connected, then click TRY AGAIN.
CANCEL | TRY AGAIN
If i click try again, i keep getting the same message.
If i click cancel the update ends and the Synapse program opens, but it doesnt know I have a Naga mouse so i cant do any configuration.
I have restarted, deleted all files, reinstalled, unplugged the mouse, turned off my virus program and firewall and all other protection settings i could find. I have done this now in various combinations all afternoon.
Does anyone know what would fix this?